:root {
  --paper: #f9f8f6;
  --ink: #0a0a0a;
  --green: #1b7b4b;
  --bright: #00cc66;
  --stone: #666;
  --line: #deded9;
  --mono: 'IBM Plex Mono', monospace;
  --ease-out: cubic-bezier(0.23, 1, 0.32, 1);
  --line-strong: #c9c9c3; --surface: #fff; --ink-3: #666; --display: "Atkinson Hyperlegible Next", Arial, sans-serif; --radius: 4px;
  color-scheme: light;
  font-family: 'Atkinson Hyperlegible Next', Arial, sans-serif;
  color: var(--ink);
  background: var(--paper);
}
* { box-sizing: border-box; }
html { scroll-behavior: smooth; scroll-padding-top: 24px; }
body { margin: 0; font-size: 16px; line-height: 1.5; }
h1, h2, p { margin: 0; }
a { color: inherit; text-decoration: none; }
button { font: inherit; cursor: pointer; }
a, button { touch-action: manipulation; }
a:focus-visible, button:focus-visible, [tabindex]:focus-visible { outline: 3px solid var(--green); outline-offset: 5px; }
.example:focus-visible, .example button:focus-visible { outline-color: var(--green); }
.shell { width: min(1192px, calc(100% - 96px)); margin-inline: auto; }
.header { height: 94px; display: flex; justify-content: space-between; align-items: center; border-bottom: 1px solid var(--line); }
.brand { font: 500 30px/1 var(--mono); letter-spacing: -1.8px; }
.brand span { color: var(--green); }
.header nav { display: flex; gap: 36px; align-items: center; font-size: 15px; }
.nav-proof { color: var(--stone); }
.contact-link { font-weight: 600; }
@media (hover: hover) and (pointer: fine) { a:hover { color: var(--green); } }
.hero { display: grid; grid-template-columns: 1fr 1fr; gap: 72px; align-items: start; padding-block: 56px 72px; }
.hero-copy { padding-top: 40px; }
h1 { font-size: clamp(54px, 5.5vw, 80px); line-height: 1.03; letter-spacing: -.05em; font-weight: 700; }
h1 span { color: var(--green); }
.intro { color: var(--ink); font-size: 21px; line-height: 1.45; max-width: 440px; margin-top: 25px; text-wrap: pretty; }
.cta, .tabs button, .ticket-bottom button { transition: background-color 180ms var(--ease-out), border-color 180ms var(--ease-out), color 180ms var(--ease-out); }
.cta:active { background: #124f30; }
.cta.cta-ghost:active { background: #2e2e2e; color: var(--paper); }
.tabs button:active, .ticket-bottom button:active { background: #dcf2e6; }
.actions { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 28px; }
.actions .cta { margin-top: 0; }
.cta.cta-ghost { background: transparent; color: var(--ink); box-shadow: inset 0 0 0 2px var(--ink); }
@media (hover: hover) and (pointer: fine) { .cta.cta-ghost:hover { background: var(--ink); color: var(--paper); } }
.cta { display: inline-flex; gap: 30px; align-items: center; padding: 13px 22px; border-radius: 3px; background: var(--green); color: var(--paper); font-weight: 600; margin-top: 28px; }
@media (hover: hover) and (pointer: fine) { .cta:hover { color: var(--paper); background: #16633c; } }
.demo-wrap .audience { margin: 0 0 20px; }
.audience > p { font-size: 14px; color: var(--stone); margin-bottom: 9px; }
.tabs { display: flex; flex-wrap: wrap; gap: 6px; }
.tabs button { padding: 8px 10px; border: 1px solid var(--line); border-radius: 3px; color: var(--stone); background: transparent; font-size: 14px; line-height: 1.4; min-height: 39px; }
@media (hover: hover) and (pointer: fine) { .tabs button:hover { border-color: var(--green); color: var(--green); } }
.tabs button[aria-selected=true] { background: var(--ink); color: var(--paper); border-color: var(--ink); }
.demo-wrap { min-width: 0; }
.example { background: #fff; color: #2f3941; border: 1px solid #d8dcde; border-radius: var(--radius); overflow: hidden; }
.workspace-bar { display: flex; align-items: center; gap: 12px; padding: 11px 18px; background: #123e42; color: white; font-size: 12px; }
.workspace-bar strong { font-size: 15px; font-weight: 600; }
.workspace-bar > span:nth-child(2) { color: #c5d4d5; font-size: 11px; }
.ticket-header { padding: 18px 20px; border-bottom: 1px solid #e9ebed; }
.ticket-title { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; }
.ticket-status { flex-shrink: 0; margin-top: 4px; border-radius: 3px; padding: 2px 7px; font-size: 11px; font-weight: 600; }
.ticket-status[data-state=new] { color: #703b15; background: #ffdfb2; }
.ticket-status[data-state=open] { color: #8c291a; background: #f9d5cf; }
.ticket-status[data-state=pending] { color: #0f3f75; background: #d3e6fb; }
.ticket-status[data-state=hold] { color: #ffffff; background: #2f3941; }
.ticket-status[data-state=solved] { color: #3d4850; background: #e4e8eb; }
.request { font-size: 23px; line-height: 1.25; font-weight: 600; letter-spacing: -.025em; margin: 0; }
.ticket-layout { display: grid; grid-template-columns: minmax(0, 1fr); }
.ticket-header, .ticket-layout { transition: opacity 150ms var(--ease-out); }
.demo-wrap.switching .ticket-header, .demo-wrap.switching .ticket-layout { opacity: 0; transition-duration: 0ms; }
.conversation { height: 360px; padding: 21px 17px; overflow: hidden; position: relative; }
.conversation::after { content: ""; position: absolute; inset: 0 0 auto; height: 28px; background: linear-gradient(#fff, #fff0); pointer-events: none; }
.feed { list-style: none; margin: 0; padding: 0; display: grid; gap: 14px; transition: transform .6s cubic-bezier(.2,.7,.2,1); }
.message-heading { display: flex; align-items: center; gap: 9px; margin-bottom: 10px; }
.avatar { display: grid; place-items: center; width: 27px; height: 27px; border-radius: 50%; flex-shrink: 0; background: #edf0f2; color: #49545c; font-size: 12px; }
.agent-avatar { background: #dcece5; color: #1b6041; }
.message-heading strong { display: block; font-size: 12px; font-weight: 600; }
.message-heading div > span { display: block; font-size: 11px; color: #68737d; }
.ticket-event > p { font-size: 14px; line-height: 1.5; margin: 0; }
.ticket-event { opacity: 0; transform: translateY(8px); transition: opacity 300ms var(--ease-out), transform 300ms var(--ease-out); }
.ticket-event.shown { opacity: 1; transform: none; }
.comment { padding: 0 0 0 10px; border-left: 2px solid #d8dcde; }
.comment-head { display: flex; align-items: center; gap: 9px; margin-bottom: 7px; }
.comment-head strong { display: block; font-size: 12px; font-weight: 600; }
.comment-head div > span { display: block; font-size: 11px; color: #68737d; }
.comment-head time { margin-left: auto; font-size: 11px; color: #68737d; white-space: nowrap; align-self: flex-start; }
.comment > p { font-size: 13.5px; line-height: 1.45; margin: 0; color: #2f3941; }
.ticket-event[data-kind=agent] .comment, .ticket-event[data-kind=auto] .comment { border-left-color: #1b7b4b; }
.ticket-event[data-kind=agent] .avatar { background: #dcece5; color: #1b6041; }
.ticket-event[data-kind=auto] .avatar { background: #0a0a0a; color: #00cc66; font-family: var(--mono); }
.ticket-event[data-kind=note] .comment, .ticket-event[data-kind=side] .comment, .ticket-event[data-kind=copilot] .comment { border-left: 0; padding: 9px 11px 10px; border-radius: 4px; }
.ticket-event[data-kind=note] .comment { background: #fff8e5; }
.ticket-event[data-kind=note] .avatar { background: #f3e4b3; color: #6b5220; }
.ticket-event[data-kind=side] .comment { background: #eef3f7; }
.ticket-event[data-kind=side] .avatar { background: #d5e3ee; color: #2c5674; }
.ticket-event[data-kind=copilot] .comment { background: #f3eefb; border: 1px dashed #c9b8ea; }
.ticket-event[data-kind=copilot] .avatar { background: #e6dcf7; color: #5b21b6; }
.ticket-event[data-kind=copilot] .comment > p { font-size: 12.5px; color: #49545c; }
.suggest-btn { display: inline-block; margin-top: 9px; padding: 6px 14px; border-radius: 4px; background: #5b21b6; color: #fff; font-size: 12px; font-weight: 600; line-height: 1.3; }
.ticket-event[data-kind=note] .comment > p, .ticket-event[data-kind=side] .comment > p { font-size: 12.5px; color: #49545c; }
.ticket-event[data-kind=csat] .comment { border-left-color: #d8dcde; }
.ticket-event[data-kind=csat] .avatar { background: #edf0f2; }
.faces { display: flex; align-items: center; gap: 8px; margin-top: 9px; }
.face { font-size: 22px; line-height: 1; width: 36px; height: 36px; display: grid; place-items: center; border-radius: 50%; border: 2px solid transparent; opacity: .4; filter: grayscale(1); }
.face.picked { opacity: 1; filter: none; border-color: #1b7b4b; background: #e3f0e8; }
.faces-label { font-size: 11px; color: #1b6041; font-weight: 600; margin-left: 4px; }
.event-line { display: flex; align-items: baseline; gap: 8px; font-size: 11.5px; color: #68737d; padding-left: 2px; }
.event-line::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: #c2c8cc; flex-shrink: 0; align-self: center; }
.event-line time { margin-left: auto; font-size: 11px; white-space: nowrap; }
.ticket-bottom { padding: 12px 17px; min-height: 56px; border-top: 1px solid #e9ebed; background: #fafbfc; display: flex; align-items: center; justify-content: space-between; gap: 16px; }
.relief { margin: 0; font-size: 14px; line-height: 1.4; font-weight: 600; color: var(--green); text-wrap: balance; }
.relief { transition: opacity 150ms var(--ease-out); }
.demo-wrap.switching .relief { opacity: 0; transition-duration: 0ms; }
.ticket-bottom button { border: 1px solid #d8dcde; background: white; color: #49545c; padding: 6px 9px; border-radius: 3px; font-size: 11px; display: flex; align-items: center; gap: 10px; min-height: 32px; flex-shrink: 0; min-width: 104px; justify-content: space-between; }
@media (hover: hover) and (pointer: fine) { .ticket-bottom button:hover { border-color: #1b7b4b; color: #1b7b4b; } }
.offer { border-top: 1px solid var(--line); padding-block: 48px 56px; }
.offer-head h2 { font-size: clamp(26px, 3vw, 36px); letter-spacing: -.03em; line-height: 1.15; max-width: 22em; text-wrap: balance; }
.offer-head p { font: 13px/1.4 var(--mono); color: var(--stone); margin-top: 10px; }
.offer-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 28px 48px; margin-top: 36px; }
.offer-grid h3 { margin: 0; font-size: 19px; font-weight: 700; letter-spacing: -.01em; line-height: 1.25; }
.offer-grid p { margin-top: 10px; font-size: 16px; line-height: 1.6; color: #3a3a3a; max-width: 34em; }
@media (max-width: 800px) { .offer-grid { grid-template-columns: 1fr; gap: 26px; margin-top: 28px; } }
.proof { border-top: 1px solid var(--line); padding-block: 36px 50px; }
.proof-heading { display: flex; justify-content: space-between; gap: 24px; align-items: baseline; }
h2 { font-size: 25px; font-weight: 600; letter-spacing: -.025em; line-height: 1.25; }
.proof-heading p { color: var(--stone); font-size: 15px; }
.logo-grid{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:28px 40px;align-items:center}
.logo{
  min-height:64px;display:grid;place-items:center;padding:10px 14px;border:1px solid var(--line);border-radius:var(--radius);
  background:var(--surface);color:var(--ink-3);font-family:var(--display);font-weight:700;font-size:1.02rem;text-align:center;
  letter-spacing:-.005em;text-wrap:balance
}
.logo{min-width:0;border:0;background:none;padding:6px 0;min-height:64px}
.logo img{max-height:40px;max-width:min(100%,150px);width:auto;filter:grayscale(1);opacity:.8;mix-blend-mode:multiply;transition:filter .2s ease,opacity .2s ease}
@media (hover: hover) and (pointer: fine){.logo:hover img{filter:none;opacity:1}}
.logo--mark{grid-auto-flow:column;gap:10px;font-size:15px;line-height:1.15;color:#4a4a4a;text-align:left;opacity:.9}
.logo--mark img{max-height:34px;opacity:1}
.logo img[src$="hafnarfjordur.png"]{max-height:48px}
@media (max-width:900px){.logo-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media (max-width:560px){.logo-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.logo{min-height:56px}.logo img{max-height:34px}.logo--mark{gap:8px;font-size:13px}.logo--mark img{max-height:28px}}
.logo-grid { margin-top: 34px; }
.closing { background: var(--ink); color: var(--paper); border-radius: 0; padding: clamp(32px, 5vw, 56px); margin-block: 24px 48px; display: grid; grid-template-columns: 1fr 2fr; gap: 24px 48px; align-items: start; }
.ways { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(2, 1fr); gap: 10px; }
.closing h2 { font-size: clamp(28px, 3vw, 36px); letter-spacing: -.03em; }
.closing .cursor { color: var(--bright); font-family: var(--mono); font-weight: 500; margin-left: .06em; }
@media (prefers-reduced-motion: no-preference) { .header .brand span { animation: blink 1.06s steps(1, end) infinite; } }
@keyframes blink { 50% { opacity: 0; } }
.ways a { display: grid; gap: 2px; padding: 16px 18px; border: 1px solid #333; border-radius: var(--radius); background: #161616; color: var(--paper); transition: border-color 180ms var(--ease-out), background-color 180ms var(--ease-out); }
.ways a:active { background: var(--ink); }
@media (hover: hover) and (pointer: fine) { .ways a:hover { border-color: var(--bright); color: var(--paper); } }
.ways b { font-weight: 600; }
.ways span { font-size: 13px; color: #bdbdbd; }
.ways li:first-child a { background: var(--green); border-color: var(--green); color: var(--paper); }
.closing a:focus-visible { outline-color: var(--bright); }
.ways li:first-child span { color: #e6f4ec; }
@media (hover: hover) and (pointer: fine) { .ways li:first-child a:hover { background: #16633c; border-color: #16633c; color: var(--paper); } }
.ways li:first-child a:active { background: #124f30; border-color: #124f30; }
.legal { font-size: 13px; color: var(--stone); margin-right: auto; }
.footer { display: flex; align-items: center; justify-content: space-between; gap: 24px; border-top: 1px solid var(--line); padding-block: 26px; }
.footer .brand { font-size: 23px; }
.footer-links { display: flex; flex-wrap: wrap; gap: 8px 24px; font-size: 14px; }
.skip:not(:focus) { position: absolute; width: 1px; height: 1px; overflow: hidden; clip-path: inset(50%); }
.skip:focus { position: absolute; z-index: 10; top: 15px; left: 15px; padding: 15px; background: white; }
@media (max-width: 1100px) {
  .hero { gap: 40px; }
  .shell { width: calc(100% - 64px); }
  .example { padding: 0; }
}
@media (max-width: 800px) {
  .shell { width: min(600px, calc(100% - 48px)); }
  .header { height: 80px; }
  .hero { grid-template-columns: 1fr; gap: 28px; padding-block: 40px; }
  .hero-copy { padding-top: 0; }
  h1 { font-size: 64px; }
  .intro { max-width: 460px; font-size: 19px; margin-top: 19px; }
  .cta { margin-top: 22px; }
  .actions { margin-top: 22px; }
  .tabs { max-width: none; }
  .proof-heading { display: block; }
  .proof-heading p { margin-top: 10px; }
  .footer { flex-wrap: wrap; gap: 15px; }
  .closing, .ways { grid-template-columns: 1fr; }
}
@media (max-width: 420px) {
  .shell { width: calc(100% - 36px); }
  .header nav { gap: 0; }
  .nav-proof { display: none; }
  .brand { font-size: 27px; }
  h1 { font-size: clamp(45px, 12vw, 52px); }
  .intro { font-size: 18px; max-width: none; }
  .tabs { display: grid; grid-template-columns: 1fr 1fr; }
  .tabs button { font-size: 14px; min-height: 41px; }
  .example { padding: 0; }
  .ticket-header { padding: 17px; }
  .request { font-size: 22px; }
  .ticket-event > p { font-size: 15px; }
}
@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  .ticket-event, .feed, .cta, .tabs button, .ticket-bottom button { transform: none !important; transition-property: opacity !important; }
  .conversation { height: auto; overflow: visible; }
  .feed { transform: none !important; }
}

/* Onyx hero: header and hero sit on a full-bleed Onyx band (brand v5: hero sections may invert to Onyx). */
.header, .hero { background: var(--ink); color: var(--paper); box-shadow: 0 0 0 100vmax var(--ink); clip-path: inset(0 -100vmax); }
.header { border-bottom-color: #2e2e2e; }
.header .brand span { color: var(--bright); }
.header .nav-proof { color: #d4d4d4; }
.header a:focus-visible, .hero a:focus-visible, .hero .tabs button:focus-visible { outline-color: var(--bright); }
@media (hover: hover) and (pointer: fine) { .header nav a:hover { color: var(--bright); } }
.hero h1 span { color: #4fab7e; }
.hero .intro { color: #d4d4d4; }
.hero .cta { background: var(--bright); color: var(--ink); font-weight: 700; }
.hero .cta:active { background: #d4d4d4; }
@media (hover: hover) and (pointer: fine) { .hero .cta:hover { background: var(--paper); color: var(--ink); } }
.hero .audience > p { color: #d4d4d4; }
.hero .tabs button { border-color: #666; color: #d4d4d4; }
.hero .tabs button:active { background: #1a1a1a; }
@media (hover: hover) and (pointer: fine) { .hero .tabs button:hover { border-color: #4fab7e; color: #4fab7e; } }
.hero .tabs button[aria-selected=true] { background: var(--paper); color: var(--ink); border-color: var(--paper); }
.hero .example { border-color: #2e2e2e; }
.offer { border-top: 0; }
.skip:focus-visible { outline-color: var(--bright); }
/* The logo is a mark, not a link style: no hover colour, no focus box (an underline shows keyboard focus instead). */
.brand, .brand:hover, .header .brand:hover { color: inherit; }
.brand:focus-visible { outline: none; text-decoration: underline 2px var(--bright); text-underline-offset: 8px; }
/* Language switch (IS / EN) at the end of the header nav. */
.header .lang { font: 500 13px/1 var(--mono); letter-spacing: .04em; color: #d4d4d4; padding: 6px 0; }
@media (max-width: 420px) { .header nav { gap: 18px; } }
/* Stand-alone claim band (English page), between services and customers. */
.claim { border-top: 1px solid var(--line); padding-block: 56px 60px; }
.claim h2 { font-size: clamp(30px, 3.6vw, 46px); line-height: 1.12; letter-spacing: -.035em; font-weight: 700; max-width: 22em; text-wrap: balance; }
.claim h2 span { color: var(--green); }
.claim p { font: 13px/1.4 var(--mono); color: var(--stone); margin-top: 16px; }
/* Section order varies by page: no rule right under the dark hero, a rule between other sections. */
.hero + .claim { border-top: 0; }
.proof + .offer { border-top: 1px solid var(--line); }
.hero + .proof { border-top: 0; }
/* Customer logos link to their websites; the link takes over the cell's layout. */
.logo > a { display: grid; grid-auto-flow: inherit; gap: inherit; place-items: center; width: 100%; min-height: inherit; color: inherit; }
.logo > a:focus-visible { outline-offset: 4px; }
.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip-path: inset(50%); white-space: nowrap; }
.claim p a { text-decoration: underline; text-underline-offset: 3px; }